Rick Webb dot net

Anyone find any features/fixes in the iPhone 2.0.2 update yet?

Ah, I remember it like it was yesterday. The iMac is ten. It was my first MacWorld Expo. My first time seeing Steve Jobs in person. I think I may have cried. It was like going to see a rock concert. Actually you know what it was like? It was like when Primal Scream put XTRMNTR! out and this thing you loved, but had strayed a bit, this thing you always loved, came back and did it all once again, and you know everything that everything was going to be okay.

I remember that grid. I remember how excited I was watching that last square be filled in.

I remember trying to hook up my new iMac to my Agfa Accuset Imagesetter with hardware RIP. Oh, um. Never mind.

Happy birthday, iMac.

Woo hoo! Boy, we’re excited about this. Remember ROFLCon? Well it’s back! ROFLThing SF is hitting the bay area on August 28th and 29th and it’s a doozy. It’s got Waxy.org, I Can Has Cheezburger, Twitter Fail Whale Fan Club and nerdcore rapper Doctor Popular.

But best of all, the Barbarians will be hosting a special VIP cocktail party with none other than Chris Onstad, creator of the legendary Achewood online comic. As a longtime fan of Achewood, I cannot convey to you how ridiculously excited we are about this. G&Ts all around. This is going to rule.

More info and registration on the ROFLCon site.

Dude check out the sweet talk Robert gave at Flash in the Can in Toronto earlier this year. It’s a pretty amazing talk about Processing. Kinda mind blowing. Yay robert!’

PART THE FIRST: COMMENTS AND BLOGS

Okay I’ve been reading all this stuff lately about comments being so passé and blogs without comments being like the cool thing because who comments anyway and all comments are complaints and it’s not a real conversation, man. I totally totally don’t get this. Where does it come from? I mean I guess if you have like 50 million comments? I love the comments we get here on TBG. I love the back and forth. I have been adding tickets to our backlog (well, in my head anyway) to improve upon it all. And I see the nice debates going on in places like Silicon Alley Insider and even on Noah’s blog and the authors commenting back and it just seems rad. And, I mean, I’ve been reading blogs and blogging for… hell, I dunno…. eight years now?

Plus, it drives me crazy when I read someone’s blog – usually a friend’s – and I want to comment on something like in Buzz Anderson’s blog here or Jakob’s blog here and then I have to like go and email them my comment, which they never get because I always forget to actually do it or something, and even if they do, then no one else sees it, etc., etc. I am totally confused. Why is this a good thing? Maybe we should become more editorial in our acceptance of comments? More viscous in our removal of them? I do this on my Rock Tourist blog. I leave almost every comment I get screened.

PART THE SECOND: SLOW BLOGGING

I do think there’s something evolving, though. Scoble’s right, blogging is changing. But I think it’s not a bad thing. Basically, right now, blogging is all daily newspapers. Like most blog entries (mine excepted, of course), are quick hits – some news comes out, we leave our thinking on it and we move on. It’s the first pass. We rarely re-visit topics, and everyone wants to blog first. I’ve been tempted upon this a few times recently. Bits of internet-interesting information has come my way before the big blogs have picked it up – acquisition rumors, press releases for new products, famous internet millionaires having new girlfriends. Nothing related to my work or clients, of course, but still… and I’ve thought each time “oo I could totally blog this first and man I’d get so many hits” but I never really bother. I’ve always been more interested in the deeper thoughts and analysis. I’ve always been interested in the weeklies. When I was a kid I read US News & World Report religiously before graduating to The Economist in high school. Yes, I read The Economist in high school. This year marks my 20th year with the publication.

You could always get the news in a daily, but you never really got a full picture of things. When some shit is going down in the world – like the Myanmar tsunamis, election violence in Mozambique, privatization battles with Mexican oil companies or Indian votes of confidence around nuclear pacts with America – the daily news is always really confusing. I wait for the weeklies. I wait for the patient, unhurried in depth analysis. THAT is what we’re missing in blogs. We need weeklies. Sure, it’s funny when all you do are read weeklies and then all of the sudden everyone’s talking about AIDS again and for four days you don’t have any idea why until you finally get your new Economist and read about the new study. But then when you do learn about it, those four days of hyperbolic, hysteric buzzing have been nicely encapsulated and analyzed and contextualized, and you’ve spared your dear blood pressure four days of stress.

Why do so few bogs do that?

(As an aside, If I were a good blogger I would split this into two posts, and change the headline of the second post to WHY BLOGGING NEEDS WEEKLIES or something like that. But then I’d be a daily. I will add subheads – today only – as a compromise.)

I suppose this gets into the very nature of blogging. Is it blogging if you’re writing Foreign Affairs* length posts? Aren’t blogs supposed to be fresh and immediate? Isn’t it that immediacy that distinguishes a blog from other forms of “journalism?”

For that to all be true, I suppose, you’d have to posit that blogging is only a form of journalism, and that it’s the immediacy that makes it special. I disagree. I think the spirit of a blog is that it represents the musings, thoughts and interests of the person that is writing it. It’s a diary of what that writer is thinking about now. I think about things a lot. And when I start thinking about a topic, I think it through all the way. The blogging equivalent of the weeklies, I think, is nothing more than non-ADD blogging. Can’t deep thinkers blog too? Does Brian Eno have a blog? Thomas Pynchon? Mike Vickers? Sergei Brin? Would Nabokov had blogged?

The one blog that I know of that sort of does this – and I’ve really envied it for it – is ShareSleuth. Two posts this year! How awesome is that? Quality. Depth. And when they speak, people listen.

ADD bloggers sort of control the conversation, I think. But there’s this undercurrent in the whole thing – it’s as if they are willfully forcing themselves to believe that if they only think of the world in bite-size chunks, the world’s complexity will adapt to their tastes and will, eventually, be digestible in bite-size chunks. and because they have an echo chamber, and the ear of many people, they do sort of push the world in that direction a bit. But it seems to me it’s complete folly to think that it’ll be any more possible for them to change the world into their vision than it would be for the anti-”reality-based” conservative wonks. Many of these popular topics will always be complex. Alley Insider and Valleywag have taken a deep interest in the advertising-internet connection lately, trying to encapsulate the complicated relationships between brands, creative agencies, google, yahoo, startups, media companies, holding companies, interactive agencies, widget makers and white labels in these comically simple 2-3 paragraph posts. Having had a prime seat to that party for the better part of a decade now, I can see that their reporting is laughably light. No one talking has any inner knowledge of any of it, or any real understanding of what’s going on. It makes me wonder if this is how it is with all journalism. But then I read something like “The Real Dan Lyons”: http://realdanlyons.com/ in-depth take-apart of the PR cycle and spin game and I realize it doesn’t have to be that way. RDL should turn his blog into a “weekly”. He’s way more cutting edge in those posts than his quick-hits.

AH ah. The plane is landing. You are spared.

Oh and the 39 word Valleywag edtion:

Comments in bogs are good. Slow Blogging good. ADD Blogging does not make the world ADD with you. Things will still be complicated. Don’t be afraid. Figure it out. Learn something in depth. Take your time. Blogging needs more weeklies.

As a Delta frequent flyer (in an excessive, serious way, like I’m already platinum for this year) I think I’m excited about Delta offering Wi Fi in their fleet

It’s gonna seriously cut into my Lost time, though.

I was sitting with my girlfriend in a hotel room in Connecticut a few weeks ago. We came down for a wedding, but like good citizens of the internet economy, we were both tele-working from the hotel room all afternoon before the wedding.

She had a call to present some wireframes she was working on (she works at another web firm) to present them to the team and talk them out before the client meeting. Then they strategized on how to handle the client meeting.

And when she got off the phone we were chatting about wireframes and presenting them to the client and how it NEVER goes well, and it just hit us:

Weren’t wireframes invented so that we could easily, rapidly present information architecture ideas to a client on paper, so that they could offer input prior to devs committing valuable resources to developing? So that we could “lock down” the functionality in advance? And doesn’t this NEVER WORK? I mean, sure. If you’ve got a strong internal team, or you’re working on software development with seasoned web people, then yeah, they work. But presenting to lay clients? They never get it. They need to see it designed. They need to see it clickable. It’s amazing how in all my years of being in web development, a good 80% of all my wireframe presentations have been to people who don’t know what they’re looking at, and don’t want to commit to functionality until they can see how it all works together. It’s a bit too extreme to say the exercise is pointless, but when I think of all the effort we expended on it, I’m tempted to say most of the time the exercise was futile. It’s almost as if wireframes can’t actually accomplish the thing we invented them to do.

It gets even worse when you throw agile into the mix, of course, because then you’re presenting these wireframes to the client and asking for changes now, so you don’t have to make them later, except we’re all in a methodology that allows for us to change them later. So why even show them?

And yet… and yet… internally, we are making more and more wireframes internally. We used to almost never make them internally, and now they’re invaluable, even in (or especially in) an agile process.

I have half a mind to stop showing wireframes to clients ever. I can hear our UX department freaking out. Ha. Don’t worry. I’m too old to be that radical. But it’s tempting.

Maybe I’m an optimist but this seems more accurate than the depressing curmudgeonly insights of the jaded

I should also say that this nicely validates what we’ve been saying for a long time – that the internet is a culture unto itself.

(Originally on Gartner)

I can’t wait for this. I love stevia so much. It is finally coming! soon! soon! OMG!

They tell me that in order to be a successful blogger like Noah I’m supposed to have short blog posts and have numbers and lists in the title. Hrm. Okay. Let’s try it for a day. Without further ado, I give you:

First: I find it really weird no one has done any dissecting of the iPhone’s spelling, correction and word suggestion dictionaries, how people add to them, and where they’re all stored. I mean, they must be sitting there, right? Files on the drive, probaby plists or something? I’m surprised we haven’t heard all sorts of interesting insghts like “the iPhone doesn’t come with the word ‘fuck’ in it’s dictionary” or a detailed analysis of how it remembers your custom words. I’m really fascinated in it, but obvs. this is beyond my level of hacking. I guess everyone who CAN hack at that level is either making iPhone apps now, or trying to Jailbreak the thing. This makes me nostalgic for the era of phonephreaking and hacking for the pure sake of knowledge. Oh and BTW War Games is out on DVD for it’s 25th anniversary. Sweet right?

Second: The iPhone absolutely needs an energy saver control panel, just like the Mac. I should be able to have the “high performance” preference and the “conserve battery” preference, and they should be as easily switchable as airplane mode. So can preset the thing to have 3G, Location Services and Wi Fi on and the brightness up when I’m in heavy use mode, and rapidly switch it to no 3G, Location Services, or Wi Fi and very low brightness for when I want to quickly go back to non-internet mode. It’s a pain to switch them all right now – I have to go to system preferences, set the brightness there, then go into the phone setting and turn off 3G and Wi Fi and Location Services, and if I accidentally click on the location button in Google Maps, it turns location services back on, and leaves it on, which is kinda annoying. Too many settings. Maybe even we could map it to the double-button-press. That would rule!

Third: Taking technology in the other direction, I predict a day when you can set your Mac to accept iPhone-style text input. Specifically, I would like to be able to turn on auto-capitalization, auto-correct and the double-space-as-a-period-and-space setting on my Mac. That would rule. I find myself hitting double-space all the time now. Someone could make a sweet app for this, I’ll bet, but I predict that in the future, the iPhone will actually change our text-input conventions permanently, much like the QWERTY keyboard did.

Was that too wordy?

Okay, that last post was a little bit cranky, sorry about that. I suppose I should take the time to show you the positive side. To show you how we do things, how we work with our clients who are building online communities and products, and how it can be done right. This will also, conveniently, help explain to my mother what I do all day.

Let’s say that you are, in fact, the world’s leading authority on, say, orchids. Like you go to conferences and stuff, and thousands of people seek out your wisdom regarding orchids. Let’s then say that you, along with a friend, realize that there’s a substantial number of orchid aficionados out there and that, say, 90% of them use the internet. Let’s say you learned this at first anecdotally, but then, because your friend happened to be a bit of a research buff, you actually confirmed this with some research. Let’s say it transpires that there are 4 million orchid buffs out there on the web, and they happen to have a high disposable income, a predilection for spending time on the internet, and a genuine hunger for more wisdom, discussion, insight, learnings, entertainment, and, in short, content about orchids. And you are fully capable of providing this content because you’re one of an elite band of orchid experts, and they are already sending you weird postcards and stuff asking you questions, and then one day you started a blog and it was so weird because all of the sudden like 50,000 orchid lovers were reading it and you didn’t even put that much effort into it.

So then let’s say you and your friend write up a business plan explaining your vision for a new orchid lovers community site. You’ve done your research and your homework, and you’ve established that THE WORLD IS DYING FOR AN ORCHID COMMUNITY SITE. And you’ve figured out that you need about $3 million dollars to start this orchid community – and you’ve got all your costs worked out: site build, admin/CMS, editorial content and plan, maintenance and continued development, staffing plan, ad sales plan, ad operations plan, etc. And it just so happens that your friend’s college roommate is a VC at some firm on Sand Hill Road and he looks over your plan, and makes modifications here and there but generally is on board with the plan because they’d been doing some research too and realized that this is a golden market – affluent, niche, hard-to-reach, etc. And you have another orchid lover friend who works at a media agency and is like “yes! we’ve got like 15 clients that would love to reach this demographic and I know my friend sally at MediaVest has the same problems.”

So you all shake hands and start a company and the VC writes a check for $3 million and it’s time to go. LET’S DO THIS. WE ARE GOING TO MAKE A DIFFERENCE. WE’RE GOING TO REVOLUTIONIZE THE WORLD OF ORCHID GROWING.

What now?

Well, this is what you do. You find a CTO. Then you hire some developers or an agency to build your site. Then you hire another firm to handle the information architecture and user experience. And maybe you hire one of those two firms, or another firm, to handle the site design. And of course this needs to be tied into the branding, so then you gotta hire a branding firm to develop your site’s branding. And then you have to figure out a marketing plan for when you actually launch the site. Oh, and along the way you need to hire someone to develop a content strategy, and someone else to figure out the editorial calendar, and probably someone to sell the ads, and someone else to deploy all those banner ads to the site and manage the inventory. And you need to choose an analytics package. And an ad operations package. And maybe you have some e-commerce and need a fulfillment partner. And what about mobile? You’ll end up with probably 3-4 hires, and then something like 4 firms all working on your site. Because you want the best. Who’s the best development firm? Okay, let’s get them. Who’s the best User Experience firm? We sent RFPs to Molecular and Adaptive Path and a few others. Who’s the best design firms? Sent out RFPs to Pentagram (wait do they do interactive?) and those cool kids up in Canada that did Digg and 37 Signals. Wait are they designers or UX? We sent RFPs to Ogilvy and Landor and a few specialized one-person shops for the branding, and we’re definitely gonna call the Barbarians for the marketing. Because they did that Subservient Chicken thing and it was awesome.

So now you have something like 5 different firms and 4 different people working on this, and they all sort of want some part of the other firms’ business, but not others, cuz they all do one or two things and have these mandates to grow their business with additional work from their pre-existing clients. It’s like their business plan or something.

And each of these firms is on a different engagement timeline, with different deliverables, and none of the deliverables are making you the greatest possible product and successfully launching it through an integrated strategy that coordinates content, editorial, pre and post-launch development, user experience and marketing. And there’s no coordination, really, except for the CTO on the technical side (if you’ve been lucky enough to find one yet), and the content editor you hired and your friend from the media company you lured away with some equity. And you. The orchid lover

It is, in short, like herding cats. And, worse, it is painfully sequential, or “waterfall.” The branding firm needs to finish the branding before the design firm can get started. The design firm can’t get started until the UX team has really dug in, and the tech guys can’t do much until you’ve hired your CTO and chosen a platform and some basic requirements have been identified and maybe a few wireframes have been built. And all of this will completely distract you from the marketing of your new site once it’s launched, and you’re still not sure who you’re going to hire to keep developing on the site once its launched, because let’s face it, there aren’t a lot of developers out there who also love orchids and there’s only so much equity to go around and don’t all developers really just want to work at Facebook?

You could, of course, hire all of these people internally. Give ‘em equity in the company, and try and instill a spirit of camaraderie in them. Or you could find one development partner, get the thing built, hope it takes off and then build the business around it (this seems to be the logic of the young turks on the New York scene: Tumblr, Muxtape, Iminlikewithyou, etc).

But wouldn’t it be cool if there was one company you could hire to do all of that for you? That you could work out a deal with to be your partner, before and after launch, and got the right team together from all of these disciplines, and all worked in tandem, in an agile, responsive, nimble manner, with all disciplines working in tandem for a common goal? You handle the internet, I’ll handle the orchids Wouldn’t it be cool if they chose the tech based on not just what’s best for the job but based on what made it easiest to help you in your CTO search? So you could get going even before you found them? Wouldn’t it be cool if some great marketing idea could influence the user experience? Wouldn’t it be cool if the UX guys had an awesome idea they knew exactly whether the development gals could handle it and what the process was for getting this unexpected brainstorm done, because doing it will make the product better? Because everyone wants the product to be better?

This is, in short, the service we have been growing to offer to these people now. All things in the service to interactive marketing. 20 developers. Dozens of creatives. Marketers. Planners. A fast-growing, talented and battle-hardened user experience department, all of whom have embraced agile methodologies and have extensive experience on real sites and real communities. Designers who love to iterate. Even the client service gang is in on the mix, acting as your Scrum-certfied product owner, translating your business decisions into concrete tasks for the team. UX people who understand that it’s not just about usability but emotion and marketing and users becoming wed to your site. And marketing people who haven’t gotten jaded because they know they have a stake in the actual product they’re marketing, and knowing that if their genius marketing idea is that oh-so-common idea of make the product better that they could actually make it happen.

I don’t think we’re 100% there yet: bringing Noah on board was a key element in reinforcing the strategy and planning angle of it. And we’re taking agile development into places that it was never really intended to go: who, for the love of god, has ever actually attempted agile branding? But I do believe that we’re on to something, and I think our clients are pretty into it as well. I can’t wait until this fall when we start having things to show to put our money where our mouth is on this front. But I definitely believe in it. And I have faith enough that I’m talking about it now. Because, really, it’s all I talk about anymore. ;)

(oh, and it’s not just for startups. We work this way with tech companies offering new products. With consumer product companies wanting to extend their brand onto the web in a truly connecting way via branded utilities, communities or content. But this metaphor is a good time so I’m gonna roll with it).

I see so many sites being launched that are awesome technological demos. They have pretty solid PR too (and, as an aside, it’s almost an embarrassment for the ad world that the PR world seems to have figured out this whole internet thing more quickly than them). They get their awesome product and they do some awesome PR and they get a mention on Tech Crunch and they get a nice spike in traffic the first week and then… What? Things stall. Why don’t they do any marketing then? Why doesn’t Dopplr market? Why doesn’t Vimeo? Who doesn’t Hulu? That’s a really interesting one. Basically they all seem to be hoping that the launch push will take hold and and turn into a Twitter-like network effect. And if it doesn’t? Well, they seem to toss it out and move on. Fair enough, I suppose. If you’re looking to score an online hit no matter what the content or product. But if you’re invested in a certain topic – be it your future as an orchid expert or your brand’s very reason to exist in the 21st century – you need to succeed this time, in this field. So, if you’re in it for the long haul, why not market?

I believe our brains, bruised from the web 1.0 world and embracing of the web 2.0’s ethos of fail “fast, fail cheap” have caused us to develop a few subconscious mores and taboos. Why don’t more startups market anymore? Partially because the people behind the startup are not committed to its success – they can move on if it fails. But I believe it’s also because of all the profligate spending during the Web 1.0 world, and because Web 2.0 is about staying cheap to achieve rapid profitability. Fair enough. But Web 2.0 brought other trends to bear along with staying cheap. Viral marketing. Word of Mouth. Gimmicky little games. The tactics have changed, but marketing can still work. Marketing can still drive traffic to your site. And if your site is good enough, that traffic can expand exponentially.

Web 2.0 showed us something else, too: user experience is marketing. Your feature set is marketing. Think Google maps. Why did it win? Because of an amazing new feature set (ie., AJAX). The lines are blurring a bit. It gets tricky. It can be argued that Google Maps won because it was a superior product offering, simple as that. Facebook could say the same. I would absolutely agree with that. But I would also say that this implies that a unique, improved user interface can drive traffic far beyond just the individuals who discover it. When people are pleasantly surprised by an amazing product on the web, they tell their friends about it. Marketing. And, once you’ve got this superior product, driving traffic to it using other marketing tactics – viral marketing, advergaming, etc – just like you do with your PR can be a huge advantage. It doesn’t have to be a super bowl ad. It doesn’t even have to be an online media buy. But marketing is a tool to be used here, especially when it’s done in perfect synchronicity to the dev and the UX, and you don’t have ‘the marketing guys’ sitting in the corner not grasping your product. When you have marketing peeps who were there every step of the way. Who are as invested as you are in the product’s success.

Today’s rant: RFPs that are secretly RPBs, or Request For Business Plan. Seriously. I can’t begin to tell you how many RFPs I’ve gotten that basically are asking us to start their business for them. They want to build the next Facebook or Flickr, and want to pay us something like $50,000 to build it for them. I am at a complete loss how anyone could really think this is reasonable.

Ooo oo – and the sister project: the traditional agency driving a new online product for the client, mainly driven by the agency’s desire to appear to understand the interactive realm, insert themselves into the conversation and come out of the whole thing with a case study in their online thought leadership. Except it’s abundantly clear from day one that they really don’t have an idea of what goes into building a successful online community. This is turning into the modern equivalent of the “let’s produce a spot to win awards” syndrome.

First off, if we knew how to build the next Facebook for $50,000, don’t you think we probably would have scraped together $50,000 and built it? Secondly, do you know how much it costs to build Facebook? And maintain it? Dude Facebook spent many million dollars just on servers in the last year. Just the boxes! Most of these RFPs have no idea how on earth they’re going to maintain and grow their site – and get appalled when we imply they may need to spend more than $10,000 a month on growing their site.

And revenue. Man, I know I’m an ‘ad guy,’ but I come from the world of economics and it never ceases to amaze me how many people want to build something without any clear idea how they’re going to make any money, aside from “advertising.” It’s no surprise, of course, that few of these people have actually worked in advertising, much less the media buying & planning side of it, so they have almost no insight into how ad agencies actually decide where they’re going to place an ad. I’ll clue you in – they place them on sites with a large, engaged user base of a specific demographic. Which means you need to obtain a large user base of a specific demographic. Which takes time. Which takes money.

And I know I haven’t coded anything in a good 3 years now (though, man, my textile skills are smokin’ now), but it would probably help if someone on your team new how to write a line of code.

Here’s an important point, which hopefully makes this curmudgeonly post slightly useful: just because you’re building a website for a brand doesn’t mean the business case shouldn’t be thought through. You will be presumably competing with highly-organized companies in whatever realm you are considering dipping your (or your client’s) toes into. They are highly organized, probably have more money than you and probably have a great experienced, highly-dedicated team that are all entrepreneurially aligned to make sure their site kicks your site’s ass. You need to think of it like a business, even if it’s a branding exercise. Because a failed community (ahem, Bud.tv) will not only not help your brand, it could well hurt it.

This isn’t to say some of them aren’t a good idea – we are working with 4 different organizations right now on startup sites that have been vetted by intelligent financial individuals, and have CEOs or Presidents or Founders who bring something significant and unique to the table. And we’re in talks with 2-3 more including one that is driven by an agency – a smart traditional agency that knows what it brings to the table, knows what its strengths and limitations are and knows to partner with people, align everyone, and run the project like what it is: a new product offering from their client.

Oh, and all of them are willing to engage with us to become team members and partners in their success. I find it interesting that the RBPs that are usually least thought out are the ones that are also least amenable to sharing the success.

God, I love my clients. Thank you. This fall is shaping up to be a good time.

So there’s been a lot of chatter over the last few days about Ad Age’s reporting on the kerfuffle between Big Spaceship and BBDO over the Lionz that HBO’s “Voyeur” campaign won at Cannes. People naturally keep asking us what we think of the whole affair.

So I’ve been reading all of these recent articles – like this one in adweek – that talk about how agencies aren’t buying search terms around their names and OMG it totally shows that they don’t get digital. I’m completely stumped why these articles have appeared in like three different publications have mentioned this lately – seems to be the new fad in interactive agency journalism.

It’s totally crazy, though. Like does anyone even GET search? Seriously? It makes me think no one does. Why on earth would I spend money on buying search against my own company name when we own the entire page for a search for “barbarian group,” and are near the top for just the word “barbarian?” People can find us. And I get a free message, right there, if they DO search, in the form of a summary. Why do I need to pay for that?

But even more so, it’s probably worth noting there is nothing new under the sun here. Agencies don’t typically run billboards either, do they? Or buy broadcast? Occasionally agencies buy print advertising, but they do so in B2B publications, where they know their audience is the audience they are trying to reach. If someone types “barbarian group” into Google, they will find us. If they type “Barbarian,” I don’t know they’re looking for us, so that would be a poor user experience to misdirect them to our site. I suppose we could buy search against phrases like “online marketing” and “viral marketing,” but a) we don’t need the business, and b) I’d have to return the kickbacks we get from the search consultants. (JOKE).

I suppose this is also a good time to mention I think search is in most cases a waste of money except in very specific circumstances generally involving e-commerce, selling things on the web, or leading people to a branded utility that they may not be aware your brand offers (a la Kashi).

It’s probably also a good time to note that the entire ad industry is way too obsessed with search. It’s like the entire industry being obsessed with direct mail and not having discovered the billboard or television spot yet. I’m as in awe as the next guy of Googles amazing ability to basically make money out of thin air, but it’s got nought to do with brand marketing.

Learn something new every day. $52 BILLION. Whew.

Got this from my 5-year-ago signing up for Seti@home, and I am totally gonna do it. You should too! Save Aricebo!

What does everyone think of the new Wal Mart logo? I’m on the fence about it. It seems so friendly, so safe, so… not massive and terrifying and monolithic, but, then, I suppose that’s the point, right? I’m assuming the little gif in the WSJ isn’t the perfect, final version, but all in all, I think the logo actually looks pretty good.

Man I know four people who have had the iPhones lost or stolen in the last week or two and let me tell you, it is a bad time to have an iPhone stolen. They’re all suffering from iPhone withdrawal,trying to make it to July 11. It’s bad. It’s funny, too, because Apple clearly has a store of them – another friend of mine had her iPhone break, and she went to the store and the genius opened up a drawer and had a whole batch of 1st gen iPhones for repair swapout.

There should be some sort of program (he says, half facetiously) where if you can prove you owned an iphone, you can get another one in the interim. Or something. I understand Steve’s obsession with low inventories and no obsolete devices in the storerooms, but I think he took it a bit far this time. He literally took the hottest consumer electronics product out of the market for two full months. This is sort of unprecedented, isn’t it? I can’t think of any other example of it.

In any case, hold on to your iPhones, man. It’s a jungle out there without them.